Careers

As a growing company, ET is always looking for good people. If you are an honest, highly motivated individual who desires to be part of a special team and feel as though you have something to offer our company, please submit your qualifications to Angela Hauenstein.

 

APPLICATION PARTS SPECIALIST

Position Description:

The product support group at Equipment Technologies Inc. is seeking an Application parts specialist to help grow our after-market parts business.

Why Equipment Technologies?

By 2050 nearly 9 billion people will call our planet home, with more than 2 billion people added between now and 2050. To feed the global population, agriculture will grow significantly. Equipment Technologies (ET) Inc. is the home of the Apache line of ruggedly simple and dependable self-propelled agricultural sprayers. Founded in 1997, ET has grown significantly becoming part of EXEL industries, a global Agricultural family of companies in 2016. ET manufactures its sprayers from its own sprawling facilities in Mooresville, Indiana located 20 miles from downtown Indianapolis. The products are currently marketed in the U.S., Canada, Australia and Ukraine and plans are underway for introduction in other global markets. For more information, visit etsprayers.com.

As a member of the ET family, you will be working in a cross-disciplinary team with an empowering culture that encourages and rewards problem solving and innovation. Here you’ll enjoy the freedom to explore new projects while expanding your knowledge and skills. ET values work-life balance to provide a fostering environment to grow your career.

Essential Duties and Responsibilities:

  1. Provide outstanding customer support to our dealers and growers such that customers rely on you as a valuable resource in their proper use, remote trouble shooting and more.
  2. Conduct operational and technical training for dealers and customers, both in-house and in the field.
  3. Use provided guidelines to accurately prioritize work. Assist with the continual improvement of these guidelines.
  4. Provide after-hours customer support, via phone, for dealers and customers. Includes nights and weekends March thru July.
  5. Contribute to parts support training materials, such as parts manuals and bulletins.
  6. Deliver content in dealer events for in-house training and at dealerships.
  7. Attend to the needs of our customers to ensure customer satisfaction while keeping company interests in mind.
  8. Help maintain our company culture: showing respect for employees and customers, striving for excellence, taking pride in our work and having fun.
  9. Maintain a competent, helpful image through speech, voice inflection and tone that reflects positively in the perception of customers.
  10. Become a student of your profession: keep current with all company produced documents, connect with vendor and industry related sources to stay up to date and seize opportunities for training and betterment.
  11. Follow the “ET Business Principles” (attached) each and every day. Challenge those who do not.

 

Experience, Knowledge, Skills, and Abilities:

  • Problem solving skills used in a professional setting
  • Mechanically inclined and competent in the use of hand tools
  • Professional experience dealing with upset customers and/or conflict situations, proven to provide a calming effect
  • Computer literate with general Microsoft Office applications and have a willingness and ability to learn the needed functions of a business software package or specific applications related to our work
  • Customer support or parts experience is preferred
  • Positive minded
  • Communicate effectively, verbally and in writing
  • Honest and trustworthy
  • Constructively work with fellow employees and customers
  • Must possess a valid driver’s license with a clean driving record

Educational Requirements:

  • High school diploma or equivalent. A college degree, technical school diploma or certificate is preferred.

Expected Hours of Work:

  • Work hours will vary with our busy season and are subject to change. We anticipate Jan – Mar & Aug– Dec to be 8am – 5pm with 1 hour for lunch, Apr – July is anticipated to be 8am – 5pm with 1 hour for lunch but workload will increase and lunch time could be shorter and staying after 5pm to support customers will be common.

Travel:

  • 2 weeks per year for customer training, troubleshooting, and/or customer meetings.

Compensation

  • We offer a competitive salary and benefits package.

Work Environment:

  • The work environment will mostly be seated in an office environment using a computer and a phone headset. During training or investigation of specific problems this will differ. 80% of your time will be on the phone/computer. Primary location is 455 Merriman Road; Mooresville, IN 46158

Other Duties:

  • This job description is not designed to cover every potential activity that an employee in this job could encounter. Duties, responsibilities and activities may change at any time with or without notice. The company will make every effort to provide notice when it is possible.

Interested candidates should contact Kevin Covey at kevin.covey@etsprayers.com

  • Contact Information

    Equipment Technologies

    2201 Hancel Parkway
    Mooresville, IN 46158
    (P)1.800.861.2142
    (F) 317.834.4501

    ET Ag Application College

    455 Merriman Road
    Mooresville, IN 46158
    (F)1.317.834.0561
 

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